Privacy Policy
Last Updated: March 11, 2026
1. Information We Collect
We collect information to provide better services to our clients and website visitors. This includes:
Personal Identification Information: Name, email address, and phone number, typically collected via contact forms or booking inquiries.
Property Data: Information regarding properties or projects for which you are requesting professional services.
Usage Data: Details about how you use our website, including IP addresses, browser types, and pages visited, collected through cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect is used in the following ways:
To provide, operate, and maintain our website and professional services.
To communicate with you regarding project proofs, pricing, and scheduling.
To send administrative information, such as updates to our terms or policies.
For marketing and promotional purposes, with your consent.
3. Data Protection and Storage
We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business (e.g., delivery platforms for digital assets), so long as those parties agree to keep this information confidential.
4. iGuide and Virtual Tour Data
When providing virtual tour services, we utilize iGuide technology. Data collected during these sessions is used specifically to generate floor plans and 3D tours as requested by the client. We do not utilize Matterport or other third-party 3D hosting services unless explicitly stated.
5. Cookies
Our website may use “cookies” to enhance the user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.
6. Your Rights
Depending on your location (such as Ontario, Canada), you may have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data under certain conditions.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
RealShots.ca
London, Ontario, Canada
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